Consultant since Oct 2007
Technical Writer
GO Software/VeriFone Mar 1999 - Jun 2006
Technical Services - Manager, Documentation Specialist, Trainer, Escalation Team
VeriFone 1999 - 2006
Technical Services
Skills:
Payment Industry Salesforce.com SaaS Visio Payments POS Technical Documentation Product Management Technical Training Technical Writing Payment Card Processing Management
Nov 2003 to 2000 Registered nurse and Certified BART instructorPrivate Family West Seneca, NY Feb 1997 to 2007 Personal Home Care Aide/NurseHeritage Education Program Cheektowaga, NY Sep 1997 to Nov 2003 nurseUnited Cerebral Palsy Association New York, NY 1987 to 1998 New York State Certified Teacher AssistantHeritage Education Program Cheektowaga, NY Jun 1997 to Aug 1997 Registered Nurse
Education:
Trocaire College Buffalo, NY 1996 Associate in nursing
Longfellow Elementary School Oak Park IL 1985-1987, Julian Junior High School Oak Park IL 1987-1989
Community:
Jeryl Kibir, Katherine Lofgren, Kelly Huebner, Mike Smith, Heather Frey, Malcolm Adams, Tawana Jackson, Sarah Hall, Michael Smith, Chuck Ping, Victoria Guy