Skills:
                                    IT Service Management, Help Desk Support, Help Desk Implementation, Subject Matter Experts, Windows 8, Windows 7, Windows Vista, Windows XP Pro, Windows, Mac OS, Computer Hardware, Computer Graphics, Computer Repair, Software, Software Installation, Desktop Publishing, Desktop Application, Photoshop, Microsoft Office, CRM, Mobile Devices, Customer Support, Customer Service, Problem Solving, VPN, Cisco VPN, Citrix, Wireless Networking, Wireless Routers, SAP, Hands-on Training, Knowledge Base, VMware, VMware Workstation, TCP/IP, DOS commands, Networking, Outlook, Enterprise Software, Active Directory, Microsoft Exchange, Printers, Banking Software, Network Connectivity, Incident Management, ITIL, Antivirus, Remote User Support