2010 to 2000 Support Services Manager, Field Force AutomationField Medical Center of Excellence Plainsboro, NJ 2007 to 2010 Operations ManagerBristol-Myers Squibb Plainsboro, NJ Jan 2006 to Jul 2007 Manager, BMS IT Service DeskGlobal Knowledge
2007 to 2007 Project ManagementBMS IT Service Desk Skillman, NJ 2006 to 2007 Manager
Education:
Fairleigh Dickinson University Teaneck, NJ 1978 to 2006 BA in Business Administration, General StudiesComputer Processing Institute Paramus, NJ 1983 to 1984 Diploma in Microprocessor Electronics, Digital Electronics
Skills:
IT Service Management Matrix Team Management Troubleshooting IT Service Delivery Customer Service/VoC Knowledge Management IT Site Services Vendor Relationship Management Change Management Manager of People BMC Remedy ServiceNow Process Improvement Metrics and Reporting Employee Development Problem Solving
Design & Trend New York, NY Dec 2013 to Nov 2014 ReporterThrillist New York, NY Feb 2013 to Jun 2013 Editorial InternMaxim Magazine New York, NY Sep 2012 to Dec 2012 Editorial InternThe Daily Targum New Brunswick, NJ Sep 2011 to Sep 2012 Correspondent / Staff Writer
Education:
Rutgers University New Brunswick, NJ 2008 to 2013 Bachelor of Arts in Journalism and Media Studies
Honolulu, HiProject Manager/Site Acquisition Manager/Site Deve... Past: Site Acquisition/Lead Site Acquisition at Strategic Real Estate Services, Project...