RICHARD KNASTER - VOORHEES NJ, US LUCINIO SANTOS-GOMEZ - DURHAM NC, US
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION - ARMONK NY
International Classification:
G06F 9/44 G06F 15/16
US Classification:
719313, 709206
Abstract:
The present invention discloses a solution for interacting with applications via an instant messaging client to perform application specific tasks. An instant messaging client refers to any client able to communicate in real-time or near real-time using messages, such as an Instant Messaging (IM) client, a chat client, a text messaging client, and the like. In the solution, a user can establish a “chat session” with an application to perform a variety of tasks without directly interacting with the graphical user interface (GUI) of the application. The user can communicate with the application using messages, which are conveyed from a client across an application program interface (API) to a targeted application, which triggers an application response, which is conveyed back across the API, which is ultimately presented to a user through the client.
Name / Title
Company / Classification
Phones & Addresses
Richard M. Knaster
DATASOLVE, INC
75-26 Bell Blvd, Oakland Gardens, NY 11364
Resumes
Chief Methodologist, Agile & Lean, Ibm Software Group
IBM - Greater Philadelphia Area since Sep 2012
Chief Agile Methodologist
IBM Feb 2006 - Aug 2012
Worldwide Practice Manager - Agile & ALM (Rational Team Concert)
GSI Commerce Sep 2003 - Mar 2005
Vice President
Primavera Systems Dec 2000 - Jun 2003
Director, Development
Spider Partners, LLC Mar 2000 - Nov 2000
CTO/Project Director
Education:
State University of New York at Buffalo 1979 - 1983
Bachelor of Science, Business Admin & Information Systems
Gap International, Inc. 1994 - 2016
Corporate Training
Gap International, Inc. Apr 2003 - Dec 2003
Corporate Training, Executive Challenge: Achieving Breakthrough Results
Skills:
Business Analysis Software Development Resource Management Integration Process Improvement Strategy Agile Methodologies Agile Project Management Requirements Gathering Systems Analysis PMP SDLC Program Management Vendor Management ITIL SOA Change Management Scrum Enterprise Software IT Management Management Business Intelligence Quality Assurance Requirements Analysis Solution Architecture Product Development Software Project Management IT Strategy Business Process Improvement PMO Cross-functional Team Leadership Project Portfolio Management Product Management Strategic Planning Cloud Computing Business Requirements Project Management IT Service Management Leadership Business Process E-commerce Outsourcing Analysis Enterprise Architecture Business Strategy ERP XML Pre-sales SaaS Testing
Interests:
Volunteering and mentoring
Honor & Awards:
2011 IBM Excellence and Eminence Award
2010 IBM Bravo
2004 CIO Magazine Agility Award
Scaled Agile, Inc.
Safeâ Fellow, Principal Consultant and Amazon Best Selling Author
Ibm Sep 2012 - Sep 2013
Chief Methodologist, Agile and Lean, Ibm Software Group
Ibm Feb 2006 - Aug 2012
Worldwide Practice Manager - Agile and Alm
Ebay Enterprise Sep 2003 - Mar 2005
Vice President
Oracle Dec 2000 - Jun 2003
Director, Development
Education:
University at Buffalo
Bachelors, Bachelor of Science, Business Admin, Information Systems
Skills:
Agile Methodologies Integration Enterprise Software Software Development Business Process Agile Project Management Program Management Project Portfolio Management Software Project Management Business Analysis Scrum Pmp Strategy Sdlc Management Requirements Analysis Process Improvement Project Management Product Management Enterprise Architecture It Strategy Resource Management Solution Architecture Testing Business Process Improvement Erp Requirements Gathering Leadership Quality Assurance E Commerce Business Intelligence Vendor Management Soa Cloud Computing Business Requirements Pmo Pre Sales Saas It Management Cross Functional Team Leadership Itil Change Management Strategic Planning Analysis Business Strategy Systems Analysis Product Development Outsourcing Xml It Service Management
Interests:
Volunteering and Mentoring
Certifications:
Safe Program Consultant Trainer (Spct) Distinguished It Specialist Professional Scrum Master Acp (Agile Certified Practioner) Pmp (Project Management Professional) Certified Thought Leader Fellow Pmp
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