Richard Alton Reece

US Patent:

6879972, Apr 12, 2005

Filed:

Jun 15, 2001

Appl. No.:

09/881820

Inventors:

Nancy W. Brandon - Ridgefield CT, US
Charles R. Cowan - Poughkeepsie NY, US
Patricia Gongla - Santa Clarita CA, US
Eric Klein - Montgomery Village MD, US
Felicia Paduano - Danbury CT, US
Richard A. Reece - Marietta GA, US
Christine Rizzuto - New York NY, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F017/00
G06N005/02

US Classification:

706 45, 706 14, 706925

Abstract:

A method for designing a knowledge portal for retrieving, organizing and delivering knowledge to a user belonging to an organization comprises identifying a community of users belonging to the organization characterized by a common interest with respect to the knowledge, and identifying business processes executed by the users in the community in accordance with strategies of the organization. The method then comprises analyzing the business processes to identify specific activities performed in executing the processes and patterns for performing the respective activities, and subsequently constructing the knowledge portal in accordance with the patterns. Analyzing the business processes to identify specific activities performed in executing the processes may be done by developing scenarios for using the portal in performing the respective activities and examining the scenarios to identify the patterns for performing the respective activities.