Skills:
Help Desk Level I & II, TCP/IP, RS-232, COM/IRQ, UBS Conflicts Remote Support Tools (LogMeIn Internet Service Installation),Remote Desktop Service w/active Directory, Re-imaging Desktop for New Users ,Citrix XenApp access, Networks / Cabling; PC, printers, routers installation/maintenance; AV Equipment and Servers, Digital Phone Systems Maintenance, RS-232, COM/IRQ, UBS Conflicts ,Virus Protection: McAfee, Symantec, AVG ,MS Server 2000, 03, 08;MS Office 2007&10, Outlook, Project 2007;Windows Win 7, XP, NT; Mac, Electronic Repairs.