Alere, Inc.
Customer Service Representative
Comcast May 2000 - Oct 2014
Customer Service and Sales Representative
Edge Wholesale Nov 1996 - Apr 2000
Customer Service Representative
Tower Aviation Service Sep 1994 - Nov 1996
Parts Clerk
Education:
Ohlone College 1979 - 1983
Irvington High School
Skills:
Customer Satisfaction Call Centers Voip Troubleshooting Broadband Ip Wireless Telephony Ethernet Customer Retention Fiber Optics Vendor Management Tcp/Ip Customer Experience Computer Network Operations Customer Service