Robert Del Gilmore

US Patent:

7512451, Mar 31, 2009

Filed:

Sep 20, 2005

Appl. No.:

11/231257

Inventors:

Wayne E. Detzler - Hopkins MN, US
Mickey K. Tomlinson - Phoenix AZ, US
Curtis B. Overall - Phoenix AZ, US
Michael F. Murphy - Mesa AZ, US
Sandra Pearson - Phoenix AZ, US
Robert D. Gilmore - Peoria AZ, US
Philip B. Vaughan - Rushlake Green, GB

Assignee:

American Express Travel Related Services Company, Inc. - New York NY

International Classification:

G05B 13/02

US Classification:

700 29

Abstract:

A system, method and computer program product are provided for supplying information relating to the hierarchical structure of a plurality of process models. A storage unit stores process controls for process models. A processor associates the process controls with corresponding ones of the process controls. A media file creator creates a media file which depicts, at the direction of a user, relational linkages of the process models based on the association of the process controls.

US Patent:

8027903, Sep 27, 2011

Filed:

Mar 29, 2005

Appl. No.:

10/907319

Inventors:

Fred Bishop - Glendale AZ, US
Sherry McCullough Easterwood - Mesa AZ, US
Pradeep Varghese George - Scottsdale AZ, US
Robert Del Gilmore - Peoria AZ, US
James Walker Mathews - Salt Lake City UT, US
Lawrence J. Mitsch - St. Paul MN, US
James Robert Rottman - Plymouth MN, US
James Denis Thornton - St. Paul MN, US

Assignee:

American Express Travel Related Services Company, Inc. - New York NY

International Classification:

G06Q 40/00

US Classification:

705 37

Abstract:

A system and method for producing infrastructure health assessments enabling enterprises to monitor the health of individual technology portfolios and plan accordingly is disclosed. The tool uses two primary assessments to determine: 1) an infrastructure score based the general health of asset components; and 2) adaptability score based on asset components ability to interact with other elements within the asset. To generate the assessment scores, the tool accepts inventory input specific to a portfolio's assets and components. A user interacting with the tool provides classification information relating to each asset and component. The tool then calculates health assessment scores for both individual portfolio assets and for the portfolio as a whole.

US Patent:

8156028, Apr 10, 2012

Filed:

Aug 29, 2011

Appl. No.:

13/219944

Inventors:

Fred Bishop - Glendale AZ, US
Sherry McCullough Easterwood - Mesa AZ, US
Pradeep Varghese George - Scottsdale AZ, US
Robert Del Gilmore - Peoria AZ, US
James Walker Mathews - Salt Lake City UT, US
Lawrence J. Mitsch - Saint Paul MN, US
James Robert Rottman - Plymouth MN, US
James Denis Thornton - Plymouth MN, US

Assignee:

American Express Travel Related Services Company, Inc. - New York NY

International Classification:

G06Q 40/00

US Classification:

705 35

Abstract:

A system and method for producing infrastructure health assessments enabling enterprises to monitor the health of individual technology portfolios and plan accordingly is disclosed. The tool uses two primary assessments to determine: 1) an infrastructure score based the general health of asset components; and 2) adaptability score based on asset components ability to interact with other elements within the asset. To generate the assessment scores, the tool accepts inventory input specific to a portfolio's assets and components. A user interacting with the tool provides classification information relating to each asset and component. The tool then calculates health assessment scores for both individual portfolio assets and for the portfolio as a whole.