Qwest Communications Dec 2012 - Aug 2016
Special Circuits Supervisoe
Nokia Sep 2008 - Dec 2012
Customer Service Line Manager
Embarq Telecommunications Mar 2002 - Sep 2008
Network Operations Supervisor
Sprint Jan 1999 - Mar 2002
Special Circuits Supervisor
United Telephone Company Jun 1993 - Jan 1999
Technical Educational Consultant
Skills:
Leadership Acd Management Microsoft Office Management Telecommunications Microsoft Excel Team Leadership Employee Training Customer Service Cross Functional Team Building
Nokia
Customer Service Line Manager
Centurylink 2004 - 2008
Supervisor-Noc Optical Transport
Sprint 1999 - 2004
Supervisor-Special Services
Education:
East Islip High School
Skills:
Change Management Management Operations Management Technical Support Customer Service Team Leadership Team Building Telecommunications Team Oriented Great Motivator Building Customer Loyalty Integrity Oral and Written Communication Skills Training Delivery Supervision Problem Analysis Sense of Humor