Robert C Moran

US Patent:

20200349504, Nov 5, 2020

Filed:

May 1, 2020

Appl. No.:

16/865190

Inventors:

- Washinghton DC, US
Robert Charles Moran - Crofton MD, US
Jodi Lee Webb - Batavia IL, US
John Patrick Byrne - Bethesda MD, US
Edward H. Ryan - Millersville MD, US
Ilse H. Fogel - Raleigh NC, US

International Classification:

G06Q 10/08
G06Q 30/02
G06Q 50/32

Abstract:

Systems and methods for informed mobility platform for a customer service supervisor within a distribution facility are disclosed. One embodiment may be a supervisor mobile terminal including a transceiver circuit, a user interface and a controller. The transceiver circuit may wirelessly communicate with a server computer a plurality of sets of data relating to the customer service activities. The user interface may display at least one set of the plurality of sets of data and receive an instruction to modify the at least one set of data the plurality of sets of data. The controller may control the user interface to modify the at least one set of data based on the instruction and control the transceiver circuit to wirelessly communicate the modified data with the server computer such that the at least one set of data stored in the server computer is updated with the modified data.

US Patent:

20200349665, Nov 5, 2020

Filed:

May 1, 2020

Appl. No.:

16/865206

Inventors:

- Washington DC, US
Robert Charles Moran - Crofton MD, US
Jodi Lee Webb - Batavia IL, US
John Patrick Byrne - Bethesda MD, US
Edward H. Ryan - Millersville MD, US
Ilse H. Fogel - Raleigh NC, US

International Classification:

G06Q 50/28
G06F 3/0484
G06Q 10/06
G06Q 10/10
G05B 23/02

Abstract:

Systems and methods for informed mobility platform for an item processing supervisor within a distribution facility are disclosed. In one embodiment, a supervisor mobile terminal for electronically managing item processing activities associated with a distribution facility is provided. The terminal may include a transceiver circuit configured to wirelessly communicate with a server computer a plurality of sets of data relating to the item processing activities. The terminal may further include a user interface configured to display the plurality of sets of data and a controller in data communication with the transceiver circuit and the user interface. The controller may be configured to control the user interface to modify the at least one set of data and control the transceiver circuit to wirelessly communicate the modified data with the server computer such that the at least one set of data stored in the server computer is updated with the modified data.