Project Management • Program Management • Business Process Improvement • Change Management • Leadership • Business Analysis • Cross Functional Team Leadership • Training • Management • Strategy • It Strategy • Team Leadership • Management Consulting • Business Process • Process Improvement • Strategic Planning • Vendor Management • Customer Service • Sdlc • Project Planning • Social Media • Editing • Business Transformation • Team Building • Call Centers • Strategic Communications • Business Strategy • Internal Communications • Newsletters • Negotiation • Teamwork • Executive Management • Corporate Communications • System Administration • Software Development Life Cycle • Research • Organizational Design • Corporate Social Responsibility • Risk Management • Accounting
Deloitte Feb 2006 - Jun 2012
Its Communications Manager
Deloitte Feb 2006 - Jun 2012
Senior Manager - Its Communications
Deloitte Dec 2004 - Jun 2006
Oss Communications Manager
Deloitte Aug 1995 - Dec 2004
Operations Manager
Trendar Corporation Feb 1989 - Aug 1995
Associate Manager and Resource Manager and Support Analyst
Education:
Belmont University 2005 - 2006
Project Management Institute 2005 - 2005
Call Center Industry Advisory Council 2004 - 2004
Middle Tennessee State University (Mtsu) 1990 - 1994
Bachelors, Bachelor of Science, Psychology
University of Tennessee at Martin 1982 - 1986
Bachelors, Bachelor of Science, Business Administration
Lexington High School 1978 - 1982
Skills:
Project Management Program Management Business Process Improvement Change Management Leadership Business Analysis Cross Functional Team Leadership Training Management Strategy It Strategy Team Leadership Management Consulting Business Process Process Improvement Strategic Planning Vendor Management Customer Service Sdlc Project Planning Social Media Editing Business Transformation Team Building Call Centers Strategic Communications Business Strategy Internal Communications Newsletters Negotiation Teamwork Executive Management Corporate Communications System Administration Software Development Life Cycle Research Organizational Design Corporate Social Responsibility Risk Management Accounting