Roderick Keith Lyles

Roderick Keith Lyles

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Location:

1116 Terrace View Dr, Fort Worth, TX 76108

Industry:

Information Technology And Services

Work:

Radioshack Apr 2012 - Feb 2014
Technician Iv
Radioshack Apr 2012 - Feb 2014
Help Desk Manager Ii
Telvista Inc. Apr 2011 - Mar 2012
Technical Support Agent
Tallent Roofing May 2010 - Nov 2010
Sales
Vandergriff Honda Apr 2010 - May 2010
New Car Sales

Education:

Skills:

Leadership
Team Building
Help Desk Support
People Management
Computer Hardware
Itil
Windows
Sales
Networking
People Development
Troubleshooting
Customer Satisfaction
Incident Management
Business Analysis
Software Documentation
Team Leadership
Visio
Strategy
Sales Management
Microsoft Office
Leadership Development
Bmc Remedy
Time Management
Training
Windows Xp
Customer Service
Windows 7
Technical Support
Budgets
Management
Project Management
Servers
Problem Management
Hardware
It Service Management

Interests:

Children
Civil Rights and Social Action
Education
Poverty Alleviation
Science and Technology
Human Rights

Certifications:

Itil Certified, License 5018789.20262268
Itil V.3
License 5018789.20262268

Entrepreneur

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Location:

Philadelphia, PA

Industry:

Automotive

Work:

Roderick Lyles Fort Worth, TX

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Work:

RadioShack

Feb 2014 to 2000
Manager II RadioShack
Fort Worth, TX
Mar 2012 to Feb 2014
Technician IV Telvista
Dallas, TX
Apr 2011 to Mar 2012
Technical Support Agent Tallent Roofing
McKinney, TX
Jun 2010 to Jan 2011
Sales Consultant Vandergriff Honda
Arlington, TX
Apr 2010 to May 2010
Sales Consultant Bank of America
Dallas, TX
Apr 2006 to Feb 2008
Change Consultant Bank of America
Dallas, TX
Apr 2004 to Apr 2006
Senior Change Analyst Bank of America
Dallas, TX
Jan 1999 to Apr 2004
System Analyst

Education:

University of Texas
Arlington, TX
May 2001
Bachelor of Science in Information Systems Quality Assurance Institute
Orlando, FL
May 2001
Certificate in Service Management