Genesys
Global Partner and Alliance Marketing Business Operations Manager
Continuing Education Network Nov 2017 - Dec 2018
Vice President
Stratice Healthcare Oct 2014 - Sep 2015
Vice President of Customer Experience
St.vincent Health Aug 2012 - May 2014
System Lead Consultant, Marketing and Customer and Market Intelligence
Baumgart Bros. Aug 2012 - May 2014
Managing Partner and Principal Consultant
Education:
Romain College of Business 1990 - 1993
Bachelors, Bachelor of Science, Communications
Skills:
Leadership Management Project Management Strategic Planning Strategy Crm Process Improvement Email Marketing Marketing Team Leadership Business Development Leadership Development Digital Marketing Recruiting Consulting Marketing Communications Business Process Improvement Training Account Management Team Building Cross Functional Team Leadership Salesforce.com Change Management Customer Service Program Management Executive Management Sales Operations Operations Management Servant Leadership
Certifications:
Exact Target Email Certification For Content Creation Exact Target Email Certification For Data and Subscriber Management Interactive Intelligence Handler Development
Strategic Planning Leadership Development Project Management Inbound Marketing Employee Engagement Data Analysis Customer Experience Process Engineering Contact Center Management Interactive Marketing Email Marketing Project Planning Event Management Digital Marketing Leadership Marketing Advertising Training
Certifications:
Exact Target Email Certification for Content Creation Exact Target Email Certification for Data and Subscriber Management Interactive Intelligence Handler Development