Rodolfo Hernandez

Rodolfo Hernandez Oviedo, FL

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Work:

Aaron's Services

2008 to 2012
Electrician and Lightning Protection installer Orange County Supervisor of Elections
Orlando, FL
Field Tech/Tech Support

Skills:

(IT Computer Technician) Experience identifying and troubleshooting PC hardware and software issues. Experience troubleshooting LAN connectivity issues. Knowledge of TCP and IP networking concepts. I understand basic networking concepts like LAN,WAN,OSI, TCP/IP Protocol stack.In computer networking. I understand how a PBX works and what it means.Installing electrical wire in residential and non-residential locations.Terminating RG-6,installing RJ-45 wall receptacles.Terminating coax connectors, cat 5 & twisted pair. As well I have strong networking and critical thinking skills. KEY SKILLS Technical Troubleshooting Comprehensive technical knowledge of HTML programming and JavaScript coding Write HTML, JavaScript, Tables, Frames and Graphics Hardware Configurations Offshore Team Collaboration Software Installs LAN Connectivity Problem Diagnosis Phone & Online Support Client/Server Models Preventive Maintenance User Training/Support Customer Service Complaint Handling TECHNOLOGY PROFICIENCIES Programming: Java, XML, SQL, HTML,CSS,PHP Software: MS Office (Word, Excel, Outlook, Access); instant messaging software; VMware applications Browsers: Internet Explorer, Firefox, Chrome, Safari. Hardware: PCs, Laptops, Telephony Systems, Printers, Routers, Modems, Tablets, Cell Phones. Networking: LAN & VPN/Remote Connectivity, TCP/IP Platforms: Windows,Windows Servers, Unix, Linux, Android, iOS

Rodolfo Hernandez Keizer, OR

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Work:

Senior Human Resources Sergeant
2008 to 2000 United States Army

1981 to 2012
Sergeant Major United States Army

2000 to 2008
Operations Manager

Education:

Defense Equal Opportunity Management Institute
Patrick AFB, FL
2011
Air Force Excelsior College
Albany, NY
2005

Rodolfo Hernandez Kissimmee, FL

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Work:

McKesson
Lewiston, ME
Mar 2007 to Nov 2010
Physician Billing, Medical Billing, Customer Service Medical Data Systems
Palm Bay, FL
Jul 2006 to Feb 2007
Customer Service, Data Entry Wal-Mart Super Center
Perry, FL
Aug 2005 to Nov 2006
Customer Service, Over-Night Stock Clerk Stocking Selves Shaw's Supermarket
Lewiston, ME
Mar 2005 to May 2005
Customer Service Publix Supermarket - Palm Bay
Tallahassee, FL
Dec 2001 to Feb 2005
Customer Service, Over Night Stock Clerk, Team Lead Stocking Selves Intrepid Health Care
Tallahassee, FL
Jan 2004 to Dec 2004
Physician Billing, Medical Billing, Medical Coding, Customer Service Medical Data Systems
Vero Beach, FL
Jun 2000 to Jun 2001
Customer Service, Data Entry

Education:

Valencia
Kissimmee, FL
Jan 2011 to Jan 2012
BA in Criminal Justice Studies Maine Criminal Justice Academy
Vasalboro, Maine
Jan 2010 to Jan 2010
Law Enforcement Reserve Training in Law Enforcement Andover College
2007 to 2009
Associate in Criminal Justice University of Maine
Augusta, ME
B.A in Criminal Justice

Skills:

Proficient with Physician Billing, Medical Billing, Customer Service Out-going and Incoming, Data Entry, Filing Insurance claims Work-Comp Claims, Diagnosis and Medical Terminology and Procedure Codes, Payment Receiving, Spanish Speaking, Faxing and Electronic Billing, Excel, Word Processing, Spreadsheets, Registering Patient Information, Accounts Receivable. Microsoft Word, and PowerPoint, Internet. I have leadership in the setting and achieving of strategic and organizational goals. Established training programs in regard to all aspects of workplace performance and professional development. Excellent communication and interpersonal skills. I'm kind hearted and ready to help any time, able to work independently and under pressure, also able to take quick decisions and solve problems, and maintain confidentiality of patient information.