CACI since Aug 2007
User Trainer/Help Desk
Washington's Cheesecakes - Dale City Farmers Market, Center Plaza, Dale City, VA 22193. Sundays 8-1 since Mar 2005
Owner/Baker
The Electric Palm Aug 2011 - Sep 2011
Cook
Comcast Mar 2005 - Mar 2007
Retention Customer Care Specialist
Education:
The Art Institute of Washington 2007 - 2009
Associates, Baking and Pastry
Mississippi State University - College of Business and Industry 1999 - 2003
General Business Administration, Buisness Law, Finance, and Marketing
Skills:
Cheesecakes Training Customer Service Public Speaking Program Management Leadership Team Building Strategic Planning Management Team Leadership Microsoft Office Leadership Development Process Improvement Analysis Project Planning Government Social Media Coaching Networking Event Management Event Planning Troubleshooting System Administration Budgets Microsoft Excel Operations Management Network Security Telecommunications Customer Satisfaction Microsoft Word Call Center Business Development Change Management Data Analysis Employee Relations Fundraising Human Resources Inventory Management Organizational Development Outlook Litigation Support Social Media Marketing