Rong Liu - Sterling VA, US Anil Nigam - Stamford CT, US Chian-Rou Shieh - Hsinchu, TW Roman Vaculin - Schenectady NY, US Frederick Wu - Cos Cob CT, US Zhe Shan - State College PA, US
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY
International Classification:
G06F 9/45
US Classification:
703 22
Abstract:
The techniques provided herein include obtaining a model of an enterprise operation that specifies initiation and one or more evolution milestones of one or more business entities, formulating one or more performance metrics for the enterprise operation, wherein the one or more performance metrics are calculated from the one or more business entities, the one or more evolution milestones, and one or more relevant external events, and using the one or more business entities and one or more performance metrics to automatically create an executable performance monitoring model for the enterprise operation, wherein the executable performance monitoring model processes data in the one or more business entities, the one or more evolution milestones, and the one or more relevant external events to compute the one or more performance metrics for the enterprise operation.
Uniformly Managing Resources And Business Operations
Rong Liu - Sterling VA, US Anil Nigam - Stamford CT, US Zhe Shan - State College PA, US Frederick Y. Wu - Yorktown Heights NY, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06Q 10/06
US Classification:
705 712
Abstract:
A system for managing resources and business processes includes a plurality of resource objects stored in a resource object database. Each resource object represents a corresponding resource for use by a business process. Each of the plurality of resource objects includes data pertaining to a state of availability of the corresponding resource.
Creating Job Profiles Using A Data Driven Approach
- Armonk NY, US - Geelong, AU Rong Liu - Sterling VA, US Wanita Sherchan - Clayton South, AU Cheuk Hay Sin - Melbourne, AU Michael Eng Yeow Tan - Melbourne, AU
A method and system of characterizing a job market is provided. The available job postings of a job market are determined. For each job posting, one or more technical skills, a job role level, and one or more professional capabilities related to the job posting are determined. The professional capabilities are aggregated by job dimensions. The determined technical skills and the professional capabilities of each job posting and the aggregated professional capabilities are stored in a database as reference data. A job capability profile for one or more job dimensions is provided based on the stored reference data in the database.
- Armonk NY, US Rong Liu - Sterling VA, US Pietro Mazzoleni - New York City NY, US Pavankumar Murali - Elmsford NY, US Sachin Pai - Princeton NJ, US Anshul Sheopuri - Teaneck NJ, US Roman Vaculin - Bronxville NY, US
International Classification:
G06Q 30/02
Abstract:
An aspect of the disclosure includes a method, a system and a computer program product for retargeting content to a decision making unit. The method including determining a journey stage for each of the plurality of individuals. A retargeting strategy is identified for each of the plurality of individuals, the retargeting strategy based at least in part on the journey stage for each of the plurality of individuals and a cost factor. Content data is transmitted to at least one of the plurality of individuals using retargeting based at least in part on the retargeting strategy.
- Armonk NY, US Qi Cheng Li - Beijing, CN Shao Chun Li - Beijing, CN Rong Liu - Sterling VA, US Li Jun Mei - Beijing, CN
International Classification:
G06F 17/30 H04L 12/26
Abstract:
A computer-implemented method for searching for a ticket relevant to a current ticket describing an incident, a system and a computer program product for the same. The method includes extracting a topology of a first application of a server system, the first application being indicated by the current ticket; selecting a second application relevant to the first application from a plurality of candidate applications of the server system, according to the topology; and searching tickets associated with the second application for the ticket relevant to the current ticket.