Blue Cross and Blue Shield
Project Analyst
Blue Cross and Blue Shield since Sep 1988
Sr. Instructor- Human Resource Development
Education:
Webster University 2001 - 2003
Skills:
Training Leadership Leadership Development Team Building Coaching Employee Training Process Improvement Organizational Development Workshop Facilitation Instructional Design Program Management Organizational Effectiveness Change Management Business Process Improvement Performance Management Cross Functional Team Leadership Training Delivery Human Resources Call Centers Performance Improvement Health Insurance Healthcare Employee Benefits Vendor Management Instructor Led Training Data Analysis Software Documentation Visio Insurance Hipaa Facilitation
Interests:
Leadership Development Training Active In Church Youth Basketball Coaching Mentoring Coaching Leadership Workshop Facilitation
Certifications:
Six Sigma Black Belt Myers-Briggs Call Center Certified Facilitator & Coach Certified Employee and Leadership Development Facilitator Certified Facilitator and Coach In Rapid Process Improvement Methodology