Fairleigh Dickinson University Teaneck, NJ 2014 to 2014 Master in Administrative Science in Human Resources AdministrationFairleigh Dickinson University Teaneck, NJ 2012 to 2013 Master in Public Administration in ManagementRider Univerity Lawrenceville, NJ 2002 to 2006 BA in Political Science
May 2011 to Present Assistant Front Office ManagerLOEWS REGENCY HOTEL NEW YORK New York, NY Sep 2007 to May 2011 Front Office SupervisorNEW YORK PALACE HOTEL New York, NY Aug 2006 to Sep 2007 Assistant Telecommunications ManagerWARWICK HOTEL NEW YORK New York, NY Apr 2004 to Oct 2006 Reservations AgentWARWICK HOTEL NEW YORK New York, NY Apr 2005 to Aug 2006 Front Office Manger / Night ManagerWARWICK HOTEL NEW YORK New York, NY Apr 2004 to Apr 2005 Guest Service AgentINTERCONTINENTAL CENTRAL PARK New York, NY Mar 2003 to Oct 2003 On-Site Reservations Agent & Front Office Coordinator
Education:
KATHERING GIBBS SCHOOL New York, NY Jul 2001 to Dec 2002 A.A.
Skills:
PMS Opera (version 5.0 & version 3.0.03.00), PMS Fidelio (version 6.20 & 6.12), CRS Holidex Plus, ADP (TimeSaver), Enterprise ETime, Xeta (call accounting system), Fluent Spanish, Works well under pressure, Great interpersonal skills
Lincoln Elementary School New Brunswick NJ 1983-1985, Pine Grove Manor Elementary School Somerset NJ 1985-1987, Hillcrest School West Milford NJ 1988-1991, Sampson G. Smith Middle School Somerset NJ 1991-1993
Community:
Miguel Ramirez, Joe Liszewski, Erica Silverstein, Vincent Grischuk, Quanika Henderson, Rosemary Fernandez, Danielle Lacey, Brian Tagliareni, Manny Fragioudakis