Rosalind Ta Radcliffe

US Patent:

8028203, Sep 27, 2011

Filed:

Jun 19, 2006

Appl. No.:

11/424890

Inventors:

Sudhakar V. Chellam - Apex NC, US
Rosalind Radcliffe - Durham NC, US
Robert T. Uthe - Morrisville NC, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 11/00

US Classification:

714 57

Abstract:

A method, apparatus and computer-usable medium for the graphical presentation of the contextual relationship between a reported exception and its related resources and/or contributing factors. An exception view is presented to display an abnormally operating resource and the operational state of its related resources and/or contributing factors. Contextually related processes and resources are graphically depicted in one or more hierarchy trees, topologically-oriented views, or other depictions, with the operational health or condition of each resource indicated. Fault determination and resolution of the reported exception and its related processes and resources can then be facilitated.

US Patent:

8261127, Sep 4, 2012

Filed:

May 15, 2009

Appl. No.:

12/466729

Inventors:

Janet S. Andersen - Apex NC, US
Scott B. Greer - Cary NC, US
Rosalind Radcliffe - Durham NC, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 11/07
G06F 11/30

US Classification:

714 25, 714 48

Abstract:

A system and method of characterizing the status of a complex system provide for determining a combined status level of a pair of related objects in an architecture, wherein one of the pair of related objects is a destination object and another of the pair of related objects is a source object. The combined status level determination can be cascaded through the architecture toward a front-end object corresponding to the pair of related objects to obtain a set of combined status levels. A status output may also be generated based on the set of combined status levels.

US Patent:

20050108389, May 19, 2005

Filed:

Nov 13, 2003

Appl. No.:

10/712677

Inventors:

Christopher Kempin - Holly Springs NC, US
Robert Orr - Raleigh NC, US
Rosalind Radcliffe - Durham NC, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F015/173

US Classification:

709224000

Abstract:

In a system and method for monitoring the integrity of a plurality of endpoint devices in a network, each endpoint device is in communication with a gateway device and transmits a periodic message to this gateway device. When the gateway device fails to receive a periodic message from an endpoint, the gateway device marks the endpoint as in trouble. The next time the gateway device fails to receive a periodic message from the same endpoint, the gateway device marks the endpoint as removed. The gateway is in communication with a central server and sends status update messages to this central server.

US Patent:

20050114106, May 26, 2005

Filed:

Nov 21, 2003

Appl. No.:

10/718857

Inventors:

Vanadis Crawford - Raleigh NC, US
Angela Pitts - Burlington NC, US
Rosalind Allen Radcliffe - Durham NC, US
Leah Seifert - Holly Springs NC, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06G007/48

US Classification:

703006000

Abstract:

A system and method for process driven quality measures is presented. A common metrics manager analyzes customer feedback responses, and assigns a weighted priority to each feedback response. The weighted priority corresponds to a particular feedback response's impact on business goals, such as customer satisfaction. The common metrics manager uses weighted priority feedback responses to generate and rank a set of common metrics. The common metrics manager uses the common metrics to generate phase goals for each phase of a product's lifecycle. The number of phase goals for each product phase corresponds to the ranking of each particular common metric. Once a product ships to a customer which is developed using the common metrics, the customer sends feedback responses to the common metrics manager which the common metrics manager uses to generate new common metrics for use with a new product lifecycle.

US Patent:

20050187810, Aug 25, 2005

Filed:

Feb 19, 2004

Appl. No.:

10/782645

Inventors:

Vanadis Crawford - Raleigh NC, US
Angela Pitts - Burlington NC, US
Rosalind Allen Radcliffe - Durham NC, US
Leah Seifert - Holly Springs NC, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F017/60

US Classification:

705010000

Abstract:

A method by which a supplier can rank software product requirements, an algorithm for determining the rankings, and computer program products for implementing the method and algorithm. A requirement is described with reference to customer interest categories. For each category, supplier metrics are evaluated, to provide partial scores. An overall score is then determined from the partial scores, and various products competing for common resources are ranked according to their overall scores.

US Patent:

20070005298, Jan 4, 2007

Filed:

Jun 22, 2005

Appl. No.:

11/158959

Inventors:

Wade Allen - Efland NC, US
Paolo Deidda - Roma, IT
David Fresquez - Cary NC, US
Antonio Perrone - Roma, IT
Rosalind Radcliffe - Durham NC, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - ARMONK NY

International Classification:

G21C 17/00

US Classification:

702182000

Abstract:

For monitoring a data processing system, a sequence of critical conditions with increasing severity indexes is defined. Each critical condition is detected when a corresponding state parameter exceeds a threshold value with a predefined persistence over time. The persistence may be specified by a minimum number of repeated occurrences of this event, with a maximum number of consecutive non-occurrences that are allowed between them. Whenever critical conditions are detected, the monitoring application retrieves the severity index of the last detected critical condition with the highest severity index, and calculates an incremental index indicative of how closely the state parameter is approaching the next critical condition. An indicator of the health of the system may be generated by subtracting the severity index of the last critical condition plus the incremental index from an optimal value.

US Patent:

20070208582, Sep 6, 2007

Filed:

Mar 2, 2006

Appl. No.:

11/366153

Inventors:

Sudhakar Chellam - Apex NC, US
Niraj Joshi - Cary NC, US
Rosalind Radcliffe - Durham NC, US
Robert Uthe - Morrisville NC, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 9/00

US Classification:

705001000, 715734000, 715733000

Abstract:

The invention provides a method, system, and program product for providing an aggregated view. In one embodiment, the invention includes selecting at least one criterion satisfied by at least two components of a system; aggregating the at least two components based on their provision of a same service at different sites within the system; and displaying the aggregated components within a graphical display.

US Patent:

20080184147, Jul 31, 2008

Filed:

Jan 31, 2007

Appl. No.:

11/669303

Inventors:

Mark A. Anderson - Cary NC, US
Rosalind Radcliffe - Durham NC, US
Jean N. Shortley - Raleigh NC, US
Peter S. Wassel - Apex NC, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

G06F 3/048
G06F 3/00
G06F 3/033
G06F 3/14

US Classification:

715768, 715854, 715808, 715862

Abstract:

A method for providing a graphical user interface (GUI), where the GUI allows a user to look ahead to object relationships at the additional navigational layers in a taxonomy, without navigating to other layers in the taxonomy, wherein the method includes: selecting an object on a display screen to view the objects context at another layer in the taxonomy; providing the user with a pop-up taxonomy menu; selecting from the pop-up taxonomy menu a layer within the taxonomy to see the selected object's context in relation to additional objects of the taxonomy; providing the user a window display in the area of the selected object; wherein the window displays the current object selected in relationship and in context to the additional objects at the selected layer in the taxonomy; and does not obscure or replace an original view or the selected object.