Ask Me Dec 1996 - Jun 2014
Bilingual Mortgage Specialist
Skills:
Microsoft Office Team Leadership Mortgage Lending Budgets Contract Negotiation Customer Service English Financial Analysis Microsoft Excel Microsoft Word Negotiation New Business Development Powerpoint Research Sales Management Team Building Strategic Planning Short Sales
Feb 2012 to 2000 Customer Service & Loss Mitigation SpecialistSAXON MORTGAGE Fort Worth, TX 2011 to Jun 2011 SR. ESCALATIONS RESOLUTION ADVOCATE SPECIALIST / HAMP TEAMAmerican Home Mortgage Servicing Coppell, TX Jan 2009 to Mar 2011 Bilingual Sr. Escalations Resolution Advocate SpecialistNovaStar Mortgage Kansas City, MO Jun 2005 to Nov 2007 Loss Mitigation Specialist & Spanish Team Lead
Education:
Penn Valley Community College Kansas City, MO 1991 to 1992 Associate in Political Science
Skills:
Fluent in Spanish, Great Commuication and written skills, AS-400, CITRIX, DARES, E-OSCAR, EXCELL, FISERVE, LSAMS, LPS, MSP,OUTLOOK, CACS, BILL MATRIX, LEXIS NEXIS, EQUATOR , PROSPECTOR , ER , IACS , SFIS , SMART , NEIGHBORHOOD WATCH