Troubleshooting • Computer Hardware • Customer Service • Technical Support • Microsoft Office • Sharepoint • Software Documentation • Windows 7 • Windows • Active Directory • Visio • Itil • It Management • Process Improvement • Vpn • Team Leadership • Microsoft Excel
Arizona Association of School Business Officials
Director of Information Technology
Glendale American Elementary
It Systems Supervisor
State Farm Oct 2004 - Jul 2011
Support Center Analyst
Education:
Arizona State University 2008 - 2010
Bachelors, Bachelor of Science, Computer Information Systems
Phoenix College
Skills:
Troubleshooting Computer Hardware Customer Service Technical Support Microsoft Office Sharepoint Software Documentation Windows 7 Windows Active Directory Visio Itil It Management Process Improvement Vpn Team Leadership Microsoft Excel