Exceptional listener and communicator wh... • scrutinizing • improving • and streamlining complex work processes.... • mobilizes • and coaches employees to meet high perfo... • along with a high degree of detail orien...
ExactTarget - Indianapolis, IN since Sep 2012
Premium Support Analyst
Formstack - Indianapolis, IN Sep 2008 - May 2012
Downtown Comics - Indianapolis, IN 1999 - 2011
Noblesville Daily Times Aug 2007 - Aug 2008
Digital Media Manager
Interconnect 2000 - 2001
Indiana University-Purdue University at Indianapolis 1996 - 2000
Eastern High School 1994 - 1996
Academic Honors Diploma
Camping, fishing, video games, pinball, comic books
Formstack.com Indianapolis, IN Sep 2008 to May 2012 Support ManagerNoblesville Daily Times Noblesville, IN Aug 2007 to Aug 2008 Digital Media ManagerDowntown Comics Indianapolis, IN 2005 to 2007 Director of Online OperationsDowntown Comics Indianapolis, IN 1999 to 2005 ManagerInterConnect Indianapolis, IN 2000 to 2001 Technical WriterKokomo Tribune Kokomo, IN 1999 to 2000 Assistant Web EditorEastern High School Kokomo, IN 1998 to 1998 Substitute Teacher
Indiana University Indianapolis, IN 1996 to 2000 B.A. in EnglishEastern High School Greentown, IN 1994 to 1996 Diploma
Exceptional listener and communicator who effectively conveys information verbally and in writing. Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes. Computer-literate performer with extensive software proficiency covering a wide variety of applications. Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Innovative problem-solver who can generate workable solutions and resolve complaints. Resourceful team player who excels at building trusting relationships with customers and colleagues.