WilmerHale since Jan 2010
Application Engineer
WilmerHale Mar 2008 - Dec 2009
IS Support Liaison
WilmerHale Oct 2006 - Mar 2008
IT Support Analyst
Digiticians Sep 2001 - Oct 2006
IT Operations Manager
Comcast Cable (AT&T Broadband) Feb 2000 - Jun 2001
Sr. Support Specialist
Education:
Computer Learning Center 1996 - 1998
Skills:
Active Directory Software Documentation Troubleshooting Technical Support Document Management Citrix Windows 7 Windows Server Help Desk Support Microsoft Exchange Blackberry Enterprise Server System Administration Microsoft Office It Operations Windows Xp Problem Solving Customer Service Citrix Metaframe Vmware Microsoft Operating Systems Desktop Application Support Vbscript Css Html Batch Files Document Conversion Metadata Itil V3 Foundations Certified