2012 to 2000 Sales and Marketing Development CoordinatorBaldwin Aviation
2011 to 2012 Hilton Head, SCWyoming Department of Workforce Services Sheridan, WY 2009 to 2010 Job Coach, Vocational Rehabilitation DivisionPhoenix Fuel Corporation Sheridan, WY 1994 to 2009 Co-OwnerPhoenix Fuel Corporation Houston, TX 1994 to 1996 Charter System ManagerAeroleasing Charter, Inc Houston, TX 1992 to 1994 Charter ManagerUniversal Weather and Aviation, Inc Houston, TX 1990 to 1992 Charter Systems ManagerEnterprise Aviation Houston, TX 1988 to 1990 Marketing DirectorAlaska Airlines San Francisco, CA 1987 to 1988 Operations AgentHorizon Air Sun Valley, ID 1986 to 1987 Customer Service Agent
Education:
Academy for Coaching Excellence Sacramento, CA Mar 2012 Certificate of CompletionKansas State University Manhattan, KS 1984 Journalism/Mass CommunicationsADD Coach Academy Albany, NY Academy Graduate
Juniper, Inc. Sunnyvale, CA Mar 2014 to May 2014 Staff Information DeveloperNarus, Inc. (a Boeing subsidiary) Sunnyvale, CA Feb 2010 to Feb 2014 Lead Technical WriterPerkins Consulting Sunnyvale, CA Jul 2009 to Jan 2010 Consultant to Narus, Inc.Cisco Systems San Jose, CA Nov 2007 to Apr 2009 Senior Technical WriterPerkins Consulting Sunnyvale, CA Aug 2004 to Nov 2007 Senior Technical WriterSan Jos State University San Jose, CA Jan 2003 to Aug 2004 Full-time StudentCisco Systems, Inc. San Jose, CA Jul 2001 to Jan 2003 Trainer, Technical PublicationsCisco Systems San Jose, CA Feb 1998 to Jun 2001 Senior Technical WriterSynOptics/Bay Networks Santa Clara, CA Jul 1993 to Apr 1997 Staff Technical Writer/Technical Editor
Education:
San Francisco State University San Francisco, CA 1988 B.A. in English (Emphasis, writing)
Military:
Rank: Specialist 5 (Photojournalist/Public Affairs Supervisor) Jan 1980 to Oct 1984 Branch: United States ArmyL.i.location.original
Skills:
Content development, template design, legacy document conversion using MadCap Flare (HXML), JustSystems XMetaL (DITA XML), Adobe FrameMaker, and Word. Agile process, Confluence wiki, Perforce. Strong technical editing skills and attention to detail.