Scottsdale Community College/New Horizons Learning Center- San Diego, CA
2012
Specialities:
certificate of completion A+ certified in Information Technology Management and Records Information Management Certificate
Skills
Skills* I type 60 words per minute • 10 • 000 key by touch • and I have excellent written as well as ... • Windows Applications • Internet Services • and Microsoft Outlook. I have experience... • responsible • motivated • and a quick study. I am able to interpr... • CPT • and ICD-9 coding. I am accustomed to ope... • fast paced claims processing environments • Medicare and HMO/PPO based product envir... • and held help desk positions that have e...
2007 to Oct 2011 Redetermination AnalystCIGNA HealthCare Arizona Philadelphia, PA Nov 1999 to Oct 2010 Customer Service Representative, Internet Support Rep, Senior Claims Processor, Senior Appeals AssociateHealth Scope Benefits Nashville, TN 2012 to Present Claims Analyst
Education:
Scottsdale Community College/New Horizons Learning Center San Diego, CA 2012 certificate of completion A+ certified in Information Technology Management and Records Information Management Certificate
Skills:
Skills* I type 60 words per minute, 10,000 key by touch, and I have excellent written as well as verbal skills. I am a team player and work well independently. I am proficient in Microsoft Word, Windows Applications, Internet Services, and Microsoft Outlook. I have experience in a supportive environment and I am familiar with the principal and operations of a ticketing system. I am detail oriented and poses strong customer service skills. I am hard-working, responsible, motivated, and a quick study. I am able to interpret and communicate efficiently using technical as well as medical terminology. I am familiar with HCPC, CPT, and ICD-9 coding. I am accustomed to operating computers in a Windows environment. I am A+ certified. I have experience working in call centers, fast paced claims processing environments, Medicare and HMO/PPO based product environments, and held help desk positions that have enhanced a variety of acquired skills that are an asset to organizations whom strive to succeed.