Cerner Corporation
Program Manager
Cerner Corporation Jul 1, 2013 - Mar 2016
Senior Support Technician
The University of Kansas Mar 2010 - Jul 2013
Information Specialist I
University of Southern California Aug 2006 - Feb 2010
Computer Services Consultant Ii
Disneyland Resort Jul 2005 - Aug 2006
Training Tool Developer
Education:
University of Kansas - Graduate School of Business 2011 - 2012
Master of Business Administration, Masters, Information Systems
Pomona College 2001 - 2005
Bachelors, Bachelor of Arts, Politics
Skills:
Technical Support Software Documentation Troubleshooting Windows Microsoft Office Customer Service Networking Wireless Networking System Deployment Active Directory Technical Training Software Installation Citrix Android Ios Microsoft Exchange Mac Os X Windows 7 Hardware Support Integrating Technology In the Classroom Technical Writing Linux Group Policy Problem Management Employee Training Apple Macintosh Computer Lab Management Knowledge Management Data Analysis Mentoring Windows 8.1 Wiki Markup Confluence Windows 10 Itil Bmc Remedy Instructional Design Adult Education Project Management Computer Hardware Office 365 Training Leadership Windows Remote Desktop Duo Webex Camtasia Program Management Novell Laserfiche Blackberry
Interests:
Civil Rights and Social Action Science and Technology Education Human Rights