2014 Piney Green Rd, Crewe, VA 23930 • (804)8740118
9700 Ladue Rd, Richmond, VA 23237 • (804)7965862
8413 Shannon Green Ct, Richmond, VA 23228
North Chesterfield, VA
Victoria, VA
Powhatan, VA
Work
Company:
Occupational health dept., patient first - Richmond, VA
Mar 2010
Position:
Client service specialist
Education
School / High School:
John Tyler Community College- Chester, VA
1997
Skills
Supervision • Leadership • Microsoft Outlook • Customer Service • Team Building • Microsoft Word • Problem Solving • Conflict Resolution • Microsoft PowerPoint • Negotiation • Type 70+ wpm • 10 Key • Microsoft Excel • Drug Testing • HIPAA Compliance • Data Entry • Internet Research
Interests
Social Services • Children • Environment • Education • Poverty Alleviation • Disaster and Humanitarian Relief • Human Rights • Animal Welfare • Health
Currently Unemployed - Richmond, Virginia Area since Jun 2012
Seeking opportunities where I may best utilize my expertise in customer service & account management
Patient First Jan 2000 - Jan 2012
Team Lead, Occupational Health Dept., MIS System Support Rep, CredentialinClient Service Specialist
Patient First Feb 2000 - Nov 2007
Team Leader, Occupational Health Dept
Education:
John Tyler Community College 1997 - 1997
Radford University 1994 - 1996
Midlothian High School 1991 - 1994
Advanced Placement Diploma
Skills:
Customer Service Healthcare Outlook Medical Records Microsoft Excel Training Team Building Microsoft Word Team Leadership Time Management 10 Key Data Entry Customer Support Microsoft Office Microsoft Powerpoint Call Center Business Excellence Invoice Coding Account Management Conflict Resolution Microsoft Outlook Powerpoint Call Centers Computer Repair Computer Maintenance Thermal Printers Laser Printers Printers Negotiation Supervision Medical Staff Credentialing Mozilla Internet Explorer Physician Relations Hipaa Healthcare Industry Invoice Processing
Interests:
Social Services Children Environment Education Poverty Alleviation Disaster and Humanitarian Relief Human Rights Animal Welfare Health
Occupational Health Dept., Patient First Richmond, VA Mar 2010 to Jun 2012 Client Service SpecialistPhysician Relations Dept., Patient First Richmond, VA Mar 2009 to Mar 2010 Credentialing SpecialistIT Dept., Patient First Richmond, VA Nov 2007 to Mar 2009 MIS System Support Representative, Level 3Occupational Health Dept, Patient First Richmond, VA Feb 2000 to Nov 2007 Team Leader
Skills:
Supervision, Leadership, Microsoft Outlook, Customer Service, Team Building, Microsoft Word, Problem Solving, Conflict Resolution, Microsoft PowerPoint, Negotiation, Type 70+ wpm, 10 Key, Microsoft Excel, Drug Testing, HIPAA Compliance, Data Entry, Internet Research