Scott F Bailey

US Patent:

7143039, Nov 28, 2006

Filed:

Aug 11, 2000

Appl. No.:

09/638263

Inventors:

Lisa Joy Stifelman - Mountain View CA, US
Hadi Partovi - San Francisco CA, US
Haleh Partovi - Hillsborough CA, US
David Bryan Alpert - Mountain View CA, US
Matthew Talin Marx - Mountain View CA, US
Scott James Bailey - Santa Cruz CA, US
Kyle D. Sims - Mountain View CA, US
Darby McDonough Bailey - Santa Cruz CA, US
Roderick Steven Brathwaite - Livermore CA, US
Eugene Koh - Palo Alto CA, US
Angus Macdonald Davis - Sunnyvale CA, US

Assignee:

Tellme Networks, Inc. - Mountain View CA

International Classification:

G10L 21/00
H04M 1/64

US Classification:

704270, 7042701, 379 8801, 379 8804

Abstract:

A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller.

US Patent:

7308408, Dec 11, 2007

Filed:

Sep 29, 2004

Appl. No.:

10/955216

Inventors:

Lisa Joy Stifelman - Mountain View CA, US
Hadi Partovi - San Francisco CA, US
Haleh Partovi - Hillsborough CA, US
David Bryan Alpert - Mountain View CA, US
Matthew Talin Marx - Mountain View CA, US
Scott James Bailey - Santa Cruz CA, US
Kyle D. Sims - Mountain View CA, US
Darby McDonough Bailey - Santa Cruz CA, US
Roderick Steven Brathwaite - Livermore CA, US
Eugene Koh - Palo Alto CA, US
Angus Macdonald Davis - Sunnyvale CA, US

Assignee:

Microsoft Corporation - Redmond WA

International Classification:

G10L 13/00

US Classification:

704266, 704277, 704278

Abstract:

A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller.

US Patent:

7552054, Jun 23, 2009

Filed:

Nov 24, 2006

Appl. No.:

11/563112

Inventors:

Lisa J. Stifelman - Mountain View CA, US
Hadi Partovi - San Francisco CA, US
Haleh Partovi - Hillsborough CA, US
David Bryan Alpert - Mountain View CA, US
Matthew Talin Marx - Mountain View CA, US
Scott James Bailey - Santa Cruz CA, US
Kyle D. Sims - Mountain View CA, US
Darby McDonough Bailey - Santa Cruz CA, US
Roderick Steven Brathwaite - Livermore CA, US
Eugene Koh - Palo Alto CA, US
Angus Macdonald Davis - Sunnyvale CA, US

Assignee:

TellMe Networks, Inc. - Mountain View CA

International Classification:

G10L 11/00
G06F 15/16

US Classification:

704270, 709228

Abstract:

A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller.

US Patent:

20080154601, Jun 26, 2008

Filed:

Nov 20, 2007

Appl. No.:

11/943549

Inventors:

Lisa Joy Stifelman - Palo Alto CA, US
Hadi Partovi - San Francisco CA, US
Haleh Partovi - Hillsborough CA, US
David Bryan Alpert - Mountain View CA, US
Matthew Talin Marx - Mountain View CA, US
Scott James Bailey - Santa Cruz CA, US
Kyle D. Sims - Mountain View CA, US
Darby McDonough Bailey - Santa Cruz CA, US
Roderick Steven Brathwaite - Livermore CA, US
Eugene Koh - Palo Alto CA, US
Angus Macdonald Davis - Sunnyvale CA, US

Assignee:

Microsoft Corporation - Redmond WA

International Classification:

G10L 15/00
G10L 13/00
G10L 21/00

US Classification:

704251, 704261, 704275, 704E15004, 704E1301

Abstract:

A method and system for providing efficient menu services for an information processing system that uses a telephone or other form of audio user interface. In one embodiment, the menu services provide effective support for novice users by providing a full listing of available keywords and rotating house advertisements which inform novice users of potential features and information. For experienced users, cues are rendered so that at any time the user can say a desired keyword to invoke the corresponding application. The menu is flat to facilitate its usage. Full keyword listings are rendered after the user is given a brief cue to say a keyword. Service messages rotate words and word prosody. When listening to receive information from the user, after the user has been cued, soft background music or other audible signals are rendered to inform the user that a response may now be spoken to the service. Other embodiments determine default cities, on which to report information, based on characteristics of the caller or based on cities that were previously selected by the caller. Other embodiments provide speech concatenation processes that have co-articulation and real-time subject-matter-based word selection which generate human sounding speech. Other embodiments reduce the occurrences of falsely triggered barge-ins during content delivery by only allowing interruption for certain special words. Other embodiments offer special services and modes for calls having voice recognition trouble. The special services are entered after predetermined criterion have been met by the call. Other embodiments provide special mechanisms for automatically recovering the address of a caller.