U.s. Bank
Fraud Stategy Analyst
Atos Consulting May 2016 - Nov 2017
Customer and Governance Director
Sei Llc Jun 2011 - May 2016
Senior Director Help Desk Services
Sei Llc Apr 2009 - Mar 2011
Customer Care Manager
Sei Llc Sep 2006 - Apr 2009
Project and Implementation Manager
Education:
Minnesota State University Moorhead 2016 - 2016
North Dakota State University
Bachelors, Bachelor of Arts, Business Administration, Computer Science
Skills:
Leadership Management Team Leadership Process Improvement Project Management Call Centers Vendor Management Call Center Customer Service Account Management Troubleshooting Customer Satisfaction Software Documentation Operations Management Crm Microsoft Office Contact Centers It Management Business Process Improvement Business Analysis Customer Relationship Management
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