1707 Nappa Valley Ct southeast #southeast, Smyrna, GA 30080
Industry:
Medical Practice
Work:
Dental Care Alliance
Dental Assistant
Employbridge Oct 2016 - Sep 2017
Carter's on-Site Manager
Snider-Blake Personnel Sep 2015 - Jan 2016
On Site Manager
Huntington National Bank Jan 2015 - Aug 2015
Contract Level 1 Incident Manager
Nordstrom Nov 2014 - Jan 2015
Merchandising Specialist
Education:
Keller Graduate School of Management of Devry University 2007 - 2009
Master of Business Administration, Masters, Human Resources Management
The Ohio State University 1997 - 2001
Bachelors, Bachelor of Arts, Psychology
Skills:
Customer Satisfaction Call Centers Customer Experience Customer Service Telecommunications Incident Management Customer Retention Training Troubleshooting Technical Support Analysis Time Management Team Leadership Information Technology Telecommunication Services Business Analysis Crm Employee Training Wireless Customer Support Recruiting Mobile Devices Team Building Microsoft Office Leadership Voip Process Improvement Vendor Management Microsoft Excel Project Management Management Account Management Staff Management Temporary Staffing Wireless Technologies
Interests:
Children Education Disaster and Humanitarian Relief Animal Welfare Health
Kennesaw State University Kennesaw, GA 2013 to 2014 Bachelor in Human Services Case ManagementInstitute for Clinical & Professional Development of Georgia Marietta, GA 2012Freeport High School Freeport, NY 1999
2011 to Present Business Customer Service Rep CoachSprint
2010 to 2011 EAG Technical Support RepVerizon Wireless
2006 to 2010 Technical Support Coordinator
Education:
Keller Graduate School of Management Atlanta, GA 2009 M.B.A. in Human Resource ManagementThe Ohio State University Columbus, OH 2001 B.A. in Psychology
2011 to Present Business Customer Service Rep CoachSprint
2010 to 2011 EAG Technical Support RepVerizon Wireless
2006 to 2010 Technical Support Coordinator
Education:
Keller Graduate School of Management Atlanta, GA 2009 M.B.A. in Human Resource ManagementThe Ohio State University Columbus, OH 2001 B.A. in Psychology
Jan 2015 to 2000 Incident ManagerCricket Wireless Alpharetta, GA Mar 2014 to Sep 2014 Tier 3 NOC TechnicianSprint Atlanta, GA Nov 2011 to May 2013 Customer Service Tech Support LeadSprint-EAG Atlanta, GA Jun 2010 to Nov 2011 Technical Support RepVerizon Wireless Alpharetta, GA Dec 2006 to Jun 2010 Technical Support Coordinator
Education:
Keller Graduate School of Management Atlanta, GA Jun 2009 MBA in Human Resource ManagementThe Ohio State University Columbus, OH Aug 2001 B.A. in Psychology