Play For Peace 501 3 Oct 2009 - Oct 2012
Board Chair
Los Angeles Department of Water and Power Oct 2009 - Oct 2012
Assistant General Manager - Customer Service Division, Director of Customer Experience
Nicor Gas Feb 2007 - Mar 2012
Assistant Vice President Customer Care
Exelon 2002 - 2005
Director and Chief of Staff
Education:
Northwestern University - Kellogg School of Management 2004 - 2005
Master of Business Administration, Masters
Lehigh University College of Business 1976 - 1980
Bachelors, Bachelor of Science, Economics, Business
Skills:
Business Process Improvement Strategy Leadership Process Improvement Change Management Cross Functional Team Leadership Business Process Strategic Planning Risk Management Integration Budgets Organizational Development Mergers Acquisition Integration Call Center