939 Pratt St, Philadelphia, PA 19124 • (267)3435668
Work
Company:
Infotech solutions & services inc
Jul 2019
Position:
Helpdesk administrator
Education
Degree:
Bachelors
School / High School:
Center For Justice & Peacebuilding
2012 to 2016
Specialities:
Psychology, Computer Science
Skills
Help Desk Support • Event Planning • Microsoft Office • Microsoft Powerpoint • Microsoft Word • Higher Education • Microsoft Deployment Toolkit • Technical Assistance • Operating Systems • Mac • Customer Service • Troubleshooting • Viruses • Encryption • Ticketing Systems • Ticketing Software
Infotech Solutions & Services Inc
Helpdesk Administrator
James Madison University Oct 1, 2017 - Jul 2019
Customer Support Specialist
James Madison University Apr 30, 2016 - Sep 30, 2017
Desktop Services Technician
Eastern Mennonite University Mar 2015 - Dec 2015
Desktop Support Technician
Eastern Mennonite University Aug 2012 - Apr 2015
Circulation Desk Attendant
Education:
Center For Justice & Peacebuilding 2012 - 2016
Bachelors, Psychology, Computer Science
Philadelphia Mennonite High School
Skills:
Help Desk Support Event Planning Microsoft Office Microsoft Powerpoint Microsoft Word Higher Education Microsoft Deployment Toolkit Technical Assistance Operating Systems Mac Customer Service Troubleshooting Viruses Encryption Ticketing Systems Ticketing Software
Certifications:
Apple Certified Support Professional 10.12 Apple Certified Support Professional 10.13
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