Aurora Rogue
Principal, Director of Operations
Ray Catena Bmw of Westchester Jul 2014 - Jan 2016
Customer Relations and Retention Specialist
Ray Catena Bmw of Westchester Mar 2013 - Jun 2014
Customer Relations Call Center Representative
Shayla Renee Mar 2013 - Jun 2014
Owner, Digital Operations Consultant
Wide World of Cars Aug 2011 - Mar 2013
Internal Service Advisor and Aftersales Mobility Manager
Education:
Fox School of Business at Temple University 2005 - 2010
Bachelors, Marketing
Skills:
Customer Service Event Planning Social Media Marketing Crm Social Media Management Microsoft Office Customer Retention Microsoft Excel Social Networking Marketing Strategy Marketing Public Relations Customer Relationship Management Strategic Planning Data Entry Marketing Communications Customer Relations Customer Experience Customer Satisfaction Team Building Customer Relations Management Customer Support Access
Mar 2013 to 2000 Customer Relations & Retention Specialist, Service DepartmentWIDE WORLD OF CARS LLC Spring Valley, NY Aug 2011 to Mar 2013 Internal Process & Fleet Manager, Service DepartmentSHAY RENEE AGENCY Spring Valley, NY May 2010 to Jan 2013 Owner, Event ConsultantService Department
Apr 2011 to Aug 2011 Service Advisor & Shift ManagerService Department
Dec 2010 to Apr 2011 Customer Service Receptionist
Education:
TEMPLE UNIVERSITY, Fox School of Business Philadelphia, PA May 2010 Bachelor of Business Administration in Marketing
Skills:
Customer Relations, Customer Service, CRM, Microsoft Office, Event Planning, Marketing, Social Media
Jul 2014 to 2000 Customer Relations & Retention SpecialistRAY CATENA BMW & MINI OF WESTCHESTER White Plains, NY Mar 2013 to Jun 2014 Customer Relations RepresentativeWIDE WORLD OF CARS, NEW COUNTRY AUTO GROUP Spring Valley, NY Aug 2011 to Mar 2013 Internal Service Advisor & Aftersales Mobility ManagerWIDE WORLD OF CARS, NEW COUNTRY AUTO GROUP Spring Valley, NY Apr 2011 to Aug 2011 Service Advisor LeadWIDE WORLD OF CARS, NEW COUNTRY AUTO GROUP Spring Valley, NY Dec 2010 to Mar 2011 Appointment Coordinator & Cashier
Education:
TEMPLE UNIVERSITY, Fox School of Business Philadelphia, PA May 2010 Bachelor of Business Administration in Marketing