The Crab Shacks Jan 2005 - May 2009
Server, Trainer, Bartender, Hostess, Fish Leader, Expediter
Weeks Foti Irvine and Donaldson Jun 2004 - May 2009
Post Closer and Administrative Assistant
Verizon Wireless Jun 2004 - May 2009
Customer Service Pro and Transition Support Coach
Lowe's Companies, Inc. 2005 - 2005
Cashier
Palmetto Mazda Aug 2002 - Jul 2004
Receptionist
Education:
Strayer University 2015
Strayer University 2011
Bachelors, Bachelor of Business Administration, Human Resources Management
University of South Carolina 2008
West Ashley High School 2004
University of South Carolina 2004
Skills:
Customer Service Customer Experience Sales Team Building Telecommunications Troubleshooting Team Leadership Training Call Centers Wireless Outlook Telephone Skills Customer Retention Technical Support Direct Sales Process Improvement Networking Cellular Communications Customer Support Mobile Devices Quality Assurance Quality Control Coaching Job Coaching Employee Training Project Management Project Planning Event Management Event Planning Incentive Programs Customer Satisfaction Customer Relations Customer Engagement Clerical Work Clerical Skills Office Management Microsoft Office Microsoft Excel Microsoft Word Powerpoint Presentation Skills Leadership Management Time Management Public Speaking
Googleplus
Shelley Frick
Work:
Verizon Wireless - Senior Customer Service Repesentative (5) The Crab Shacks - Server, Hostess, Trainer, Bartender, FISH Leader (1-5)
Orange Grove Elementary School Charleston SC 1990-1996, Drayton Hall Middle School Charleston SC 1997-2000, Charleston High School Charleston SC 2004-Present