29760 Montmorency Dr, Novi, MI 48377 • (313)9803978
Detroit, MI
Auburn Hills, MI
Orange Beach, AL
Farwell, MI
Work
Company:
Self employed
Apr 2011
Position:
Independent contractor
Education
School / High School:
South University- Novi, MI
2015
Specialities:
Bachelor of Science in Management
Skills
Customer Service • Inventory Management • Team Leadership • Process Improvement • Microsoft Office • Call Center • Troubleshooting • Microsoft Excel • Outlook • Telecommunications • Team Building • Call Centers • Leadership • Customer Satisfaction • Sales • Management
Cengage Learning
Digital Solutions Coordinator
Verizon Wireless 2008 - 2011
Data Entry Specialist
Technicolor 2007 - 2008
Shipping Lead
The Auto Club Group 2001 - 2006
Customer Advocate
Ticketmaster 1998 - 1999
Customer Service Representative
Education:
Henry Ford College 1997 - 2010
Associates, Business Administration, Management, Business Administration and Management
Renaissance High School 1994 - 1997
Henry Ford College 1989 - 1992
Associates
Skills:
Customer Service Inventory Management Team Leadership Process Improvement Microsoft Office Call Center Troubleshooting Microsoft Excel Outlook Telecommunications Team Building Call Centers Leadership Customer Satisfaction Sales Management
Apr 2011 to Apr 2013 Independent ContractorAdecco Staffing
2008 to 2011 Data Entry Specialist - Sales Support StaffMaterials & Logistics Services
2007 to 2008 Lead Shipping AuditorExpress Personnel
2007 to 2008 Administrative Services - ReceptionistLSJ Marketing Troy, MI 2007 to 2007 Commissioned Sales - Sales and Customer Service AssociateAmerican Income Life Troy, MI 2006 to 2007 Sales (commissioned) - Sales AgentAuto Club Group
2001 to 2006 Customer Service - Customer Advocate
Education:
South University Novi, MI 2015 Bachelor of Science in ManagementHenry Ford Community College Dearborn, MI 2010