17445 Taylor Lake Rd, Holly, MI 48442 • (248)6347918
Fenton, MI
Work
Company:
Fresenius medical care
1991
Position:
Director of operations
Education
School / High School:
Central Michigan University- Mount Pleasant, MI
2000
Specialities:
M.S. in Health Services Administration
Skills
Supervised up to 28 outpatient dialysis ... • home dialysis and in-hospital dialysis p... • 17 hospitals • and 450 employees. Maintained complianc... • quality and regulatory compliance. Prom...
1991 to 2000 Director of OperationsCSC, Inc Grand Blanc, MI 1989 to 1991 Executive SecretaryNorthern Michigan University Marquette, MI 1984 to 1988 Assistant to the Vice President of University Advancement
Education:
Central Michigan University Mount Pleasant, MI 2000 M.S. in Health Services AdministrationNorthern Michigan University Marquette, MI 1986 B.S. in Management and Office Administration
Skills:
Supervised up to 28 outpatient dialysis clinics, home dialysis and in-hospital dialysis programs; totaling 1700 patients, 17 hospitals, and 450 employees. Maintained compliance in a highly regulated environment through auditing and staff development. Joint Venture Board membership in four clinics. Developed and opened six new clinics and two major expansions requiring re-certification. Coordinated emergency disaster plans for 22 clinics with 1400 maintenance dialysis patients. Presented on nocturnal dialysis to over 500 attendees at National Kidney Foundation symposiums where CEUs were offered. Financials Developed and met annual budgets of $42 mil. Track record for achieving excellent financial results. Over-achieved budget in 2011 by 11% and 2010 by 5%. Negotiated physician contracts and services contracts with hospitals. Formulated strategies based on data analysis to improve productivity and quality. Human Resources Built and led highly productive teams in operations, quality and regulatory compliance. Promoted and mentored 16 current managers within FMC organization. Extensive expertise in managing all aspects of human resources for 150-employee area. Managed clinic staffing through growth and decline to remain profitable.