Apac Customer Service Inc Dec 2009 - Mar 2011
Customer Service Representative
Alorica Dec 2009 - Mar 2011
Team Lead and Manager
Apac Customer Services Dec 2009 - Mar 2011
Remote Agent
Education:
Paradise Valley Community College 1997 - 1998
Associates, Associate of Arts, Counseling Psychology
Skills:
Microsoft Excel Powerpoint Microsoft Office Microsoft Word Quality Assurance Remote Desktop Training Troubleshooting Customer Service Call Centers Customer Satisfaction Team Building Coaching Time Management Outlook Process Improvement Team Leadership Leadership