Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Facility Contract Implementation Specialist
Bioscrip, Inc. May 2014 - Sep 2014
Collections
Option Care Enterprises, Inc. May 2014 - Sep 2014
Collections Supervisor-Revenue Cycle
Healthy Hair Academy Jul 2011 - Apr 2013
Financial Aid Counselor; Business Office Manager
Unicare Jan 2008 - Jun 2011
Team Lead-Customer Service Department
Education:
Columbia Southern University
Southeastern Oklahoma State University
University of North Texas
Skills:
Customer Service Student Financial Aid Medicare Process Improvement Health Insurance Hipaa Revenue Cycle Revenue Cycle Management Claims Resolution Healthcare Team Leadership Teamwork Training A/R Collections Financial Aid Administration Call Centers Supervisory Skills Staff Supervision Commercial Insurance Medicaid Medicare/Medicaid Reimbursement Healthcare Management Healthcare Reimbursement Microsoft Office Microsoft Excel
Aug 2010 to Present Patient Financial CounselorWellpoint, Inc. (Unicare) Plano, TX Jan 2008 to Apr 2010 Team Lead-HMORepair Services, Inc Plano, TX May 2006 to Apr 2007 Quality Inspection Team Lead/InspectorUS Foodservice Garland, TX Nov 2003 to Dec 2004 Customer Service Representative/Finance ClerkMagellan Health Dallas, TX Aug 1998 to Jun 2003 Customer Service Supervisor/Claims Specialist/Customer Service Representative
Education:
Richland College Dallas, TX Jan 2009 to Jan 2012 Business AdministrationAmerican Academy of Professional Coders Jan 2006 Certificate in Medical Coding/BillingSoutheastern OK State University Durant, OK Jan 1989 to May 1991 Psychology/Sociology