Southwest Airlines
Service Management Analyst
Microsoft Apr 2014 - 2015
Senior It Engineer
Nokia Nov 2000 - Apr 2014
Senior Application and Deployment Lead
Nov 2000 - Apr 2014
Itsm Process Management
Skills:
Service Delivery It Service Management Itil Virtual Teams Vendor Management Incident Management Service Management Telecommunications Software Project Management Requirements Analysis It Management Integration System Deployment Agile Project Management Mobile Devices It Operations Agile Methodologies It Outsourcing Scrum Pmp Outsourcing Project Portfolio Management Project Management