Stacey Ann Dela Cruz

Head Of Ads Global Privacy, Risk, Compliance, And Site Expansion

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Location:

1620 9Th St, Auburn, WA 98002

Industry:

Internet

Work:

Amazon
Head of Ads Global Privacy, Risk, Compliance, and Site Expansion
Aegis Peoplesupport Inc. Jan 2012 - Aug 2014
Vice President of Quality, Americas
Copc Jan 2011 - Dec 2011
Director - Quality Operation Bpo
Genesys Conferencing Oct 1997 - Dec 2010
Senior Director, Global Tier I, Tier Ii, Customer Service and Support
Aloha Conferencing Jun 1995 - Oct 1997
Regional Manager, Customer Service

Education:

Skills:

Crm
Customer Satisfaction
Process Improvement
Management
Operations Management
Leadership
Call Center
Outsourcing
Call Centers
Salesforce.com
Telecommunications
Contact Centers
Customer Experience
Sales Operations
Vendor Management
Sales
Account Management
Bpo
Start Ups
Six Sigma
Customer Service
Copc
Cross Functional Team Leadership
Customer Retention
Team Management
Team Leadership
Quality Assurance
Business Process Improvement
Workforce Management
Business Development
Strategy
Saas
Analysis
Program Management
Call Center Development
Customer Relationship Management
Copc Csp Registered Coordinator
Project Management
Performance Management
Product Management
Service Delivery
Offshoring
Managed Services
Business Analysis
Training
Quality Management
Performance Improvement
Enterprise Software

Stacey Cruz

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Stacey Cruz

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Stacey Cruz

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Stacey Cruz

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Stacey De La Cruz

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Stacey Cruz

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Location:

United States