Tbc Corporation
Vp, Retail Store and Field Initiatives
Pep Boys Mar 2014 - Apr 2015
Director of Service Operations and Selling
Pep Boys Apr 2011 - Mar 2014
Manager - Service Sales and Operations
Pep Boys Mar 2006 - Apr 2011
Service Manager
Pep Boys Sep 2003 - Mar 2006
Retail Store Manager
Education:
Western Governors University 2018 - 2020
Interboro High School 1995 - 1999
Skills:
Customer Satisfaction Customer Retention Inventory Control Team Building Inventory Management Customer Service Store Management Automotive Aftermarket Merchandising Hiring Sales Operations Management Sales Operations Management Sales Management Visual Merchandising Team Leadership Automotive Parts Planograms Ase Certified Customer Acquisition Microsoft Excel Operational Planning Automotive Service Operations Retail Operations Automotive Repair and Maintenance Recruiting and Hiring Process Efficiencies
Technical Support Team Manager At Federal Aviation Administration
FAA
Senior Engineer
Mt. Zion Baptist Church, - Pleasantville, NJ since Mar 2009
Mt. Zion Baptist Church
Education:
Eastern University 2008 - 2014
Master of Divinity (M.Div.), Divinity/Ministry
Monmouth University 1993 - 1998
Master's degree, Computer Software Engineering
Syracuse University 1985 - 1989
BS, Engineering
Skills:
Public Speaking Systems Engineering Microsoft Office Team Leadership Testing Teaching Program Management Leadership Customer Service Strategic Planning Management Coaching Research Project Management Preaching Engineering Microsoft Excel Powerpoint Aerospace Integration System Safety Contract Management Engineering Support Bible Teaching Aviation Reliability Military Software Engineering System Design Dod Editing Radar Human Factors Security Clearance Requirements Analysis Configuration Management Continuous Improvement Avionics Engineering Management