Itil • Incident Management • Business Analysis • It Service Management • Vendor Management • Software Documentation • It Management • Process Improvement • Active Directory • It Operations • Data Center • It Strategy
WSFS Bank since Apr 2009
Change, Problem, & Knowledge Manager
InGrid, Inc. Jul 2007 - Apr 2009
PAM Lead
JP Morgan Chase 2000 - 2007
Systems Support Technical Lead
Education:
PSU / Del County Community College
Information Systems
Skills:
Itil Incident Management Business Analysis It Service Management Vendor Management Software Documentation It Management Process Improvement Active Directory It Operations Data Center It Strategy