Ncr Corporation
Professional Technical Writer
Acs Jul 2011 - Jan 2012
Associate Director of Process Reengineering and Improvement
Acs Sep 2003 - Jul 2011
Associate Director of Learning and Development
Core3/Ephinay Feb 2003 - Aug 2003
Regulatory Manager
Arthur Andersen Aug 2002 - Feb 2003
Quality Control Team Lead
Education:
Hastings College 1981 - 1985
Bachelor of Music, Bachelors, Bachelor of Arts, Music Education, English
Skills:
Training Process Improvement Technical Writing Team Building Change Management Microsoft Office Quality Assurance Project Management Team Leadership Higher Education Management Coaching Strategic Planning Data Analysis Instructional Design Leadership Policy Program Management Business Process Improvement Visio Budgets E Learning Organizational Development Leadership Development Process Engineering Research Copy Editing Style Guides Robohelp Snagit Adult Education Project Planning Cross Functional Team Leadership Technical Training Agile Methodologies Budgeting Compliance Problem Solving Writing Chicago Manual