Chamberlin Edmonds Charlotte, NC Dec 2013 to Jul 2014 Resolution SpecialistState Farm Gastonia, NC Mar 2013 to Dec 2013 Office Manager/ Property and Casualty Sale RepresentativeUnited Health Group Greensboro, NC Oct 2011 to Feb 2013 Health Advisor
Education:
North Carolina A&T State University Aug 1998 to Jun 2002 Bachelor of Arts in CommunicationsPage High School Greensboro, NC 2002 High School Diploma in General
Skills:
Claims file management processes Medical terminology specialist Sales background Rules of evidence Analytical Team player Complaint handling and resolution Complex problem solver Organized Knowledge and compliance of local, state and federal guidelines. Critical thinker Interviewing techniques Self-directed Casualty auto insurance Client relations expert Property and casualty products Customer advocate Skilled negotiator Excellent communication skills Thrives under pressure Exceptional time management skills Advanced knowledge of Microsoft Suite: Word, Excel, Access and PowerPoint. Knowledge of Insurance systems and sales tracking tools: ABS, Necho and Prospector Plus
Jul 2010 to 2000 Team Leader, Loan ModificationsCITIFINANCIAL Cullman, AL Jul 2009 to May 2010 Senior Account ExecutiveCAMPUS PARTNERS/ADVANTAGE HUMAN RESOURCES Winston-Salem, NC Nov 2007 to Jun 2009 Private Student LoansAMERIQUEST MORTGAGE COMPANY Tinton Falls, NJ Jul 2004 to May 2005 Loan Coordinator/Underwriter-Proces...
Education:
Campus Partners 2008 Customer Service & SalesAtlantic School of Business 2003 Insurance LicenseOcean County College 1998 to 2000 Legal Assistant
Jul 2012 to 2000 Senior AccountantGlobal Brands Group Greensboro, NC Oct 2011 to Jul 2012 Staff AccountantAccountemps Greensboro, NC May 2011 to Aug 2011 Staff AccountantAmeristaff Martinsville, VA Mar 2011 to May 2011 Transportation PlannerRemington Arms Company, Inc Madison, NC May 2006 to Mar 2010 Tax AccountantBrown Investment Properties Greensboro, NC Mar 2006 to May 2006 Accounts Payable, TemporaryConsicare Greensboro, NC Jul 2005 to Oct 2005 Staff Accountant, TemporaryFamily Pharmacy Stanleytown, VA Feb 2003 to Jun 2005 BookkeeperRemington Arms Company Madison, NC May 2002 to May 2002 Financial AnalystRemington Arms Company Madison, NC Oct 2001 to Dec 2001 Staff AccountantGuy M. Turner Greensboro, NC Feb 1998 to Nov 1999 Accounts Receivable/Collections Clerk
Education:
University of Phoenix Phoenix, AZ 2013 to 2015 MBA in AccountingGuilford College Greensboro, NC Dec 2000 to Jan 2009 BS in Accounting
Dr. Henderson graduated from the University of Iowa Carver College of Medicine in 2009. She works in Des Moines, IA and specializes in Internal Medicine. Dr. Henderson is affiliated with UnityPoint Health Des Moines Iowa Methodist Medical Center.