Depaul University
Book Author
Howard University
Book Author
University of Chicago
Book Author
Community Book Center
Book Author
Florida A&M University
Book Author
Education:
St. Petersburg College
Skills:
Writing Editing Public Speaking Microsoft Office Customer Service Blogging Management Volunteer Management Community Outreach Customer Focused Service Time Management
Financial Advisory Team Building Credit Cards Payments Insurance Vendors Sales Community Brokerage Fee Iras Medical Terminology Finance Ncqa Medical Records Client Accounts Flags Fbsi Tampa Liability Third Party Customer Support Disclosures Florida Dea General Ledger Calls Journals New Account Clearing Powerpoint Accounting Preferences Distribution Strategies Retirement Planning Physicians System Charges Atlanta Hospice Reports Agreement Microsoft Office Finra Qualified Retirement Plans Medicine Hillsborough Microsoft Excel Bank Deposits Training Entitlements Customer Service Patient Documentation Fed Quality Control Accounts Payable Call Centers Operational Support Customer Data Hospitals Retail Journal Entries Applications Operations Credit Checks Time Management Accounts Receivable Forwarding Jcaho Computer Proficiency Regulations Branch Banking Executive Management Professional Liability Streetscape Irs Credentialing Lotus Notes Tax Diagnostics Referrals Financial Services Margin Improvement Wealth Management Outlook Microsoft Word Rma Asset Ach Nursing Financial Transactions Meetings Health Insurance Retirement Daily Deposits Employee Benefits Securities Databases
G.V Montgomery, VA Jan 2014 to May 2014 Social Work Intern433rd Aeromedical Staging Squadron Lackland AFB, TX Nov 2011 to Jul 2013 Information ManagerCatholic Charities Monterey, CA Aug 2012 to Nov 2012 Mental Health InternSeton Home San Antonio, TX Feb 2012 to Jun 2012 Residential Instructor433rd Aeromedical Staging Squadron Lackland AFB, TX Aug 2011 to Feb 2012 Information ManagerDefense Language Institute Lackland AFB, TX Jun 2011 to Jul 2011 Military Training ManagerHQ USCENTCOM/CCHO MacDill AFB, FL Jun 2006 to Sep 2008 Administrative AssistantHQ USCENTCOM/CCHO
Jun 2006 to Sep 2008 Administrative AssistantGlobal Professional Solutions, INC Alexandria, VA Jan 2005 to Aug 2007 Administrative AssistantGlobal Professional Solutions, INC Chicago, IL Jan 2005 to Dec 2005 Administrative AssistantSt. Dominic Behavioral Health Systems Jackson, MS Aug 2003 to Dec 2004 Unit Secretary
Education:
Our Lady of the Lake University May 2014 M.S.W in Social WorkMississippi College May 2003 B.S in Psychology
Jun 2011 to Present Sales AssistantInvest Financial Corporation
May 2010 to Present Advisory Operations SpecialistInvest Financial Corporation
Feb 2009 to Present Customer Service RepresentativeFSC Securities Corporation AIG Advisory Atlanta, GA Sep 2008 to Jan 2009 Retirement Plans SpecialistUBS FINANCIAL SERVICES Atlanta, GA Jul 2007 to Sep 2008 Branch Operations Specialist-Wealth ManagementHUMANA INC Tampa, FL May 2006 to Jul 2007 Credentialing CoordinatorJP MORGAN CHASE BANK, N.A
Jun 2004 to Apr 2006 Senior Operations CoordinatorJP MORGAN CHASE BANK, N.A
Apr 2003 to Jun 2004 Retirement SpecialistJP MORGAN CHASE BANK, N.A
Sep 2002 to Mar 2003 Operations AssociateJP MORGAN CHASE BANK, N.A
Jan 2002 to Sep 2002 Customer Service Sales Representative IIJP MORGAN CHASE BANK, N.A
Jul 2001 to Dec 2001 Customer Service Sales Representative ISUNCOAST MEDICAL CLINIC Saint Petersburg, FL Oct 1995 to Jun 2001 Patient Services Representative-II
Skills:
Customer Service & Relations Training, Team-Building Training,General Ledger and Bank Reconciliation Training,Medical Terminology,JCAHO Training,Time Management Training