Stephen W Hey

Technical Solutions Architect, Automation And Orchestration

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Location:

612 Otter Creek Trl, Saint Peters, MO 63376

Industry:

Information Technology And Services

Work:

World Wide Technology Jun 2017 - Sep 2018
Senior Developer, Servicenow Practice
World Wide Technology Jun 2017 - Sep 2018
Technical Solutions Architect, Automation and Orchestration
World Wide Technology Mar 2015 - Jun 2017
Senior Developer, Web Development
Enterprise Holdings Mar 2011 - Mar 2015
Senior Software Engineer
Enterprise Holdings Jul 2008 - Mar 2011
Support Specialist Lead

Education:

Embry - Riddle Aeronautical University 2004 - 2006
Bachelors, Aerospace Engineering Dutchess Community College 2003 - 2004
Associates, Engineering Georgia Institute of Technology 2001 - 2002
Wallkill Senior High School 1997 - 2001
Georgia Tech
Embry–Riddle Aeronautical University, Daytona Beach

Skills:

Visio
Troubleshooting
It Service Management
Computer Hardware
Technical Support
Databases
Configuration Management
Javascript
Business Analysis
Process Improvement
Html
Technical Writing
Software Development Life Cycle
Microsoft Office
Team Leadership
Critical Thinking
Solution Architecture
Sales
Project Management
Nodejs
Presentations
Written Communication
Json
Networking
Call Centers
Access
Analysis
Python
Ibm Iseries
Microsoft Access
Automated Discovery
Jquery
Prototype.js
Technical Presentations
Reporting and Analysis
Business Analytics
Mathematics
Workforce Management
Ip Networking
Call Center Analytics
Microsoft Office 2007
Microsoft Office 2003
Irc
Webmethods
Webmethods Integration Server
Oracle Data Integrator

Interests:

Band
Oboe
Orchestra
Dancing
Sci Fi
Computer Games
Anime
Console Games
Crew (Rowing)

Certifications:

Servicenow Certified Administrator (Ca)
Servicenow Certified Implementation Specialist – It Service Management (Cis-Itsm)
Servicenow Partner Pre-Sales Specialization: It Service Management (Itsm)
Servicenow Partner Sales Specialization: It Operations Management (Itom)
Servicenow Partner Sales Specialization: It Service Management (Itsm)
Servicenow Certified Implementation Specialist – Software Asset Management (Cis-Sam)
Servicenow Certified Application Developer (Cad)
Servicenow Partner Sales Specialization: Customer Service Management (Csm)
Servicenow Partner Sales Specialization: Human Resources Service Delivery (Hrsd)
Servicenow Partner Sales Specialization: Security Operations (Secops)
Servicenow Partner Sales Specialization: Software Asset Management (Sam)
Servicenow Partner Sales Specialization: It Business Management (Itbm)
Servicenow Partner Sales Specialization: Performance Analytics (Pa)
Servicenow Partner Sales Specialization: Governance, Risk & Compliance (Grc)
Servicenow Partner Sales Specialization: Platform
Servicenow Partner Pre-Sales Specialization: Customer Service Management (Csm)
Servicenow Partner Pre-Sales Specialization: Hr Service Delivery (Hrsd)
Servicenow Partner Pre-Sales Specialization: Security Operations (Secops)
Servicenow Partner Pre-Sales Specialization: Software Asset Management (Sam)
Servicenow Partner Pre-Sales Specialization: It Business Management (Itbm)
Servicenow Partner Pre-Sales Specialization: Performance Analytics (Pa)
Servicenow Partner Pre-Sales Specialization: Governance, Risk & Compliance (Grc)
Servicenow Discovery Technical Accreditation
Servicenow Edge Encryption Helsinki Technical Accreditation
Servicenow Orchestration Technical Accreditation
Servicenow Performance Analytics Technical Accreditation (Pa)
Servicenow Platform Core - Helsinki - Technical Consultant (Tc) Accreditation
Servicenow Service Portal Tc Helsinki Accreditation
Servicenow Certified Implementation Specialist – Service Mapping
Servicenow Certified Implementation Specialist - Discovery
Servicenow Micro-Certification - Virtual Agent
Servicenow Micro-Certification - Agent Intelligence
Servicenow Micro-Certification - Application Portfolio Management
Servicenow Micro-Certification - Enterprise Onboarding and Transitions
Servicenow Micro-Certification - Hr Integrations
Servicenow Micro-Certification - Asset Models Management
Servicenow Suite Certification - Hr Enterprise
Servicenow Suite Certification - Hr Professional
Servicenow Certified Implementation Specialist - Financial Management
Servicenow Micro-Certification - Performance Analytics
Servicenow Suite Certification - Itsm Professional
Inbound
Content Marketing
Sales Enablement

Stephen Hey

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Stephen Hey

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Stephen Hey

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