Management Leadership Microsoft Excel Microsoft Office Research Sales Construction Management Contract Management Contract Negotiation Construction Budgets Project Planning Strategic Planning Process Scheduler Customer Service Project Estimation
Vital Network Services
Senior Vice President of Operations
Avaya 1998 - 2004
Vice President Managed Services
Nokia 1998 - 2001
V.p Technical Serices
Octel Communications 1995 - 1998
Vice President of Customer Service
Education:
Missouri State University
Bachelors, Bachelor of Science, Marketing, Management
Skills:
Managed Services Telecommunications Vendor Management Professional Services Leadership Product Management Cross Functional Team Leadership Process Improvement Call Centers Voip Program Management Call Center Operations Management Management Customer Service P&L Management Sales Management Contract Negotiation Solution Selling Negotiation Cloud Computing Sales Operations Team Leadership Strategic Partnerships P&L Business Development Crm New Business Development Outsourcing Strategy Strategic Planning Integration Enterprise Software Income Statement Wireless Ip Customer Satisfaction Telephony Data Center Team Building Executive Management Start Ups Business Strategy Mergers and Acquisitions Cisco Technologies Go To Market Strategy Change Management Security Contract Negotiations Customer Relations