Digital Ally - Overland Park, KS since Jan 2012
Firmware Test Engineer
Digital Ally Inc. 2011 - 2011
Prospecitve Employee
QC Holdings Feb 2010 - Dec 2011
IT Helpdesk
Sprint Jan 2009 - Feb 2010
Customer Care
ITG Consultants Oct 2007 - Apr 2008
Contract NOC Technician
Education:
Remington 2002 - 2004
TAD Technical Institute 1994 - 1995
Skills:
Troubleshooting Testing Software Documentation Software Installation Hardware Technical Support Computer Hardware Customer Service Active Directory Electronics Customer Satisfaction Windows 7 Embedded Systems Microsoft Office Windows Team Leadership Networking Linux Microsoft Sql Server Product Development Problem Solving System Administration Firmware Testing Wireless Networking Process Improvement Call Centers Software Testing Access Software Development Xml Wireless Desktop Support Help Desk Support Telecommunications Documentation Cabling Document Management Unix Firmware Voip A+ Certified Visual Studio Windows Xp