Leaders in Service Support & Product Training in the Rochester, New York Area since 2012
Founder | Service Support Product Trainer
Eastman Kodak - Rochester, New York Area Jan 1995 - Mar 2012
Systems Engineer -- Senior Service & Support Engineer / Trainer:
Kodak - Rochester, New York Area Jun 1992 - Jan 1995
Senior Research & Development Technician – Inkjet Products – Kodak Research Labs
Eastman Kodak - Rochester, New York Area Jun 1990 - Jun 1992
Senior Research & Development Formulating Technician -- Kodak Research Labs
Eastman Kodak - Rochester, New York Area Jun 1979 - Jun 1990
Technical Assistant / Supervisor / Trainer -- Eastman Kodak
Education:
Continuing Education 2012 - 2013
Rochester Institute of Technology 1985 - 2012
Monroe Community College
Skills:
Process Improvement Product Development Troubleshooting Customer Satisfaction Customer Service Quality Assurance Team Building Product Launch Problem Solving Marketing Digital Imaging Testing Manufacturing Commercialization Microsoft Office Continuous Improvement Teamwork New Business Development Time Management Customer Relations Hardware Root Cause Analysis Product Lifecycle Management Marketing Strategy Printers R&D Engineering Technical Training Business Logistics Computer Hardware Iso Research Outlook Business Strategy Field Service Corporate Training Sales Process Telecommunications Goal Oriented Databases Documentation Personality Development Information Systems Database Administration Analytical Skills Contract Management Imaging Business Management Process Development
Interests:
Environment Keywords Education Training
Certifications:
License 13-600536332 Occupational Safety and Health Administration