Stuart M Morris

US Patent:

7200213, Apr 3, 2007

Filed:

Nov 17, 2004

Appl. No.:

10/990351

Inventors:

Stuart Morris - South Plainfield NJ, US

Assignee:

Glowpoint, Inc. - Hillside NJ

International Classification:

H04J 3/16

US Classification:

37920103, 37920712, 37926509, 379 8818, 4554141, 370252

Abstract:

The present invention relates to systems and methods for providing live operator service for a communication session over a packet-based network. The live operator of the invention can receive a call and conference with the caller to determine an intended call recipient. The live operator can then initiate a call to the intended call recipient. If the intended call recipient is available, the operator can connect the caller to the intended call recipient and disconnect itself from the call.

US Patent:

7916717, Mar 29, 2011

Filed:

Jan 31, 2005

Appl. No.:

11/045489

Inventors:

Stuart Morris - South Plainfield NJ, US

Assignee:

Glowpoint, Inc. - Hillside NJ

International Classification:

H04L 12/66

US Classification:

370354, 370401, 725109

Abstract:

A method and system for establishing a videoconference between a first network endpoint and a second network endpoint. The method and system including, inputting a plurality of numbers into the first network endpoint, wherein, the first network endpoint is an IP based network endpoint, the plurality of numbers are in a standard telephone format, and the plurality of numbers are associated with the second network endpoint. Then communicating the input numbers to a first network gatekeeper having a call forwarding table, wherein the input numbers are manipulated based on processing parameters, identifying a gateway based on the manipulated numbers, establishing a connection with the identified gateway, establishing a connection between the identified gateway and a second network gatekeeper, establishing a connection between the second network gatekeeper and the second endpoint, and transferring videoconferencing data between the first network endpoint and the second network endpoint through the established connections.

US Patent:

8259152, Sep 4, 2012

Filed:

Dec 21, 2007

Appl. No.:

11/963527

Inventors:

Andreas Eriksson - West Milford NJ, US
Ahsan Cheema - Somerset NJ, US
Stuart Morris - South Plainfield NJ, US
Lou Chiorazzi - New York NY, US
Cesar Manriquez - Caldwell NJ, US

Assignee:

Glowpoint, Inc. - Murray Hill NJ

International Classification:

H04R 7/14

US Classification:

348 1401, 348 1402

Abstract:

A Video Call Distributor, including systems and methods, for distributing high quality real time video calls over an IP Packet-Based Wide Area Network and for routing those calls based on an ability to communicate and leverage existing routing rules and logic of a call management system, such as a traditional PBX-based.

US Patent:

8576270, Nov 5, 2013

Filed:

Oct 11, 2005

Appl. No.:

11/246956

Inventors:

John M. Vitale - Monroe Township NJ, US
Stuart Morris - South Plainfield NJ, US

Assignee:

Glowpoint, Inc. - Murray Hill NJ

International Classification:

H04N 7/14
H04M 1/64
H04M 11/00
H04M 3/42

US Classification:

348 1406, 348 1401, 379 8812, 379 8813, 37920101, 37920708

Abstract:

The disclosed systems and methods provide intelligent device inspection and interrogation in an application layer system to route packet-based network calls. These systems and methods can be used to detect the status of a specified endpoint. Endpoint devices can be configured to communicate status information to a central call manager. Endpoints can also be periodically polled to request device information. Pre-defined rules applied at the central call manager can be used to process call flow based on the device information. These rules can be configured so that a call that is not completed for any reason can be transferred to another destination such as a video mail service or an automated or live operator service.

US Patent:

20070002777, Jan 4, 2007

Filed:

May 30, 2006

Appl. No.:

11/442614

Inventors:

Stuart Morris - South Plainfield NJ, US
John Vitale - Monroe Twp. NJ, US
Michael Coker - Metuchen NJ, US

Assignee:

Glowpoint, Inc. - Hillside NJ

International Classification:

H04L 12/16

US Classification:

370260000

Abstract:

A videocommunication system and method, having an originating endpoint; and a recipient endpoint; wherein the originating endpoint is used to initiate a packet-based video-communication with the recipient endpoint; and wherein the originating endpoint comprises an interface to initiate a video communication with a live operator.

US Patent:

20140086106, Mar 27, 2014

Filed:

Nov 1, 2013

Appl. No.:

14/069734

Inventors:

John M. Vitale - Monroe Twp. NJ, US
Stuart Morris - South Plainfield NJ, US

International Classification:

H04L 29/06
H04N 7/14

US Classification:

370259

Abstract:

The disclosed systems and methods provide intelligent device inspection and interrogation in an application layer system to route packet-based network calls. These systems and methods can be used to detect the status of a specified endpoint. Endpoint devices can be configured to communicate status information to a central call manager. Endpoints can also be periodically polled to request device information. Pre-defined rules applied at the central call manager can be used to process call flow based on the device information. These rules can be configured so that a call that is not completed for any reason can be transferred to another destination such as a video mail service or an automated or live operator service.